What
Customers Say About Yellowstone!
BranDee Crockett, RN, RM
Nor-Lea General Hospital
Lovington, New Mexico
Since bringing Yellowstone on as
our carrier I have learned how to have an effective risk
management program. Risk management is the key to reducing
liability in the hospital setting and making hospitals a safer
place for our patients. Yellowstone is a group that focuses on
strengthening the risk management department and giving the risk
manager the resources and tools needed. Our previous carriers
had not made an on-site visit in many years and I wasn't sure if
I was doing everything I needed to be doing. Once Yellowstone
became our carrier I was able to establish a first name basis
with the staff. They have made several visits to our facility,
we have a risk management action plan in place for the year, and
we have clear goals. I feel I now know what to work on and have
someone to call if I have any questions. Yellowstone is a
hands-on company that has a vision and I am pleased to be
working with such professionals who care about the work they do
to help make my hospital successful.