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What Customers Say About Yellowstone!

BranDee Crockett, RN, RM
Nor-Lea General Hospital
Lovington, New Mexico

Since bringing Yellowstone on as our carrier I have learned how to have an effective risk management program. Risk management is the key to reducing liability in the hospital setting and making hospitals a safer place for our patients. Yellowstone is a group that focuses on strengthening the risk management department and giving the risk manager the resources and tools needed. Our previous carriers had not made an on-site visit in many years and I wasn't sure if I was doing everything I needed to be doing. Once Yellowstone became our carrier I was able to establish a first name basis with the staff. They have made several visits to our facility, we have a risk management action plan in place for the year, and we have clear goals. I feel I now know what to work on and have someone to call if I have any questions. Yellowstone is a hands-on company that has a vision and I am pleased to be working with such professionals who care about the work they do to help make my hospital successful.